No hidden surprises, just one fair fee that keeps things ticking.

When you’re looking for help at home – whether it’s a cleaner, a carer, a companion, or someone to mow the lawn – you want the booking process to be smooth and the cost to make sense. That’s where Konnect comes in, and yes, we charge a small service fee – but we promise, it’s clear, it’s fair, and it works for you, not against you.
“Wait, how much does Konnect actually take?”
Great question. The short answer? We add a 10% service fee on top of the provider’s rate—and that’s it. There are no sign-up fees, no monthly charges, and no “surprise!” costs waiting in the small print. It’s one flat fee that gradually reduces the more you use the platform.
Think of it like a tip jar, but one that helps keep the whole place running.
Where does that 10% go, anyway?
We know – it’s fair to ask. If we’re adding to the bill, you should know what you’re getting. So here’s the breakdown:
- Provider Support: We give providers full access to the platform for free. They get paid 100% of their set hourly rate – no deductions, no fuss.
- Platform Upkeep: Like anything else, the site and app need maintaining. Bugs get fixed, new features roll out, and we make sure it all runs smoothly.
- Secure Payments: Credit card processing fees? We handle that. Fast payouts? Included. It’s all baked into that 10%.
- Insurance & Protection: Accidents happen. We help cover providers and protect clients with built-in insurance support.
Friendly Human Support: Questions, hiccups, tech troubles—our real, live support team is there when you need them.
You’re paying for peace of mind – not paperwork.
Honestly, the real magic is in what you don’t have to deal with. No need to write cheques, chase invoices, or keep receipts in a drawer “just in case.” Everything’s tracked, logged, and accessible at a glance.
And if you’ve ever lost track of how many hours your helper worked this month—yeah, that’s covered too.
Why we’re different (and proud of it)
Here’s the thing. Plenty of platforms say they’re simple. But we designed Konnect for people who don’t want to mess with apps, contracts, or admin clutter. It’s for folks who just want to book help and feel good about it.
And the people who provide the help? We treat them fairly – because they’re the heart of it all. They set their own rates, and they keep every penny they earn.
So yes, there’s a fee. But it’s simple. It’s honest. And it works hard behind the scenes – so you don’t have to.
If you’re booking home help and want to do it the easy way, without the usual stress, Konnect is made for you.
Ready to get started? You’re just one click away.